|Montway Auto Transport’s Average Price
|Industry Average Price
Bottom Line: Montway Auto Transport is the best company to ship your car or motorcycle with. The company has been in the business for over 15 years, and its reputation with customers speaks volumes. With an innovative auto shipping calculator being something new to most companies today, this one is ahead of its competitors by quite a margin! It doesn’t require any upfront fees either, making it easier on your wallet (and means less stress). Montway Auto Transport’s guaranteed pickup dates are an excellent option for those who want peace of mind. They cost extra, but you don’t have to worry about canceling last-minute plans. And with the auto transporter’s online chat feature that has one of the best customer service representatives we’ve seen in any company – it really puts them ahead!
In short, Montway is the best!
Montway Auto Transport Pros and Cons
- Guaranteed Pickups
- Round the Clock Customer Service
- Well-trained Staff
- Easy Availability
- Cost-effective Pricing
- Insurance Coverage
- No GPS Tracking
- Few Below Average Reviews
*Our editorial review team determines the ratings. Learn more about our rating methodology below.
Slowly crawling through the moving process but don’t want to drive your vehicle all the way? Or are you just looking to move your car to another location without going through admin hassles? The best way you can take this burden off your shoulders is by handing your vehicle(s) to professionals like Montway Auto Transport. To help you with the process, we’ve given you a list of their services with a comprehensive review!
Table of Contents
- Montway Auto Transport Rating
- About Montway Auto Transport
- Services Offered by Montway Auto Transport
- How Montway Auto Transport Works
- Montway Auto Transport Pricing
- Customer Service and Customer Experience
- Why Montway Auto Transport
- Something to Keep in Mind about Montway Auto Transport
- Montway Auto Transport Reviews
- FAQs about Montway Auto Transport
Montway Auto Transport Rating: 4.7/5
In our industry-wide auto shipping study, Montway Auto Transport scored the highest and was recognized as the go-to company for all auto shipping needs. They offer excellent customer service and care about their customers’ satisfaction, which you can see in every aspect of what they do – from picking up your car at one location to delivering it somewhere else without any problems whatsoever!
About Montway Auto Transport
While Montway Auto Transport isn’t a name you might have heard quite often when it comes to auto transport, we can assure you that the company’s experience and services have given them good standing in the industry. First started in 2006, this auto transport company was a basic brokerage firm which then grew to become a trusted and reliable company that even serves clients like Porsche and Nissan today.
|Years in Business
|Broker or Carrier
|All 50 States
|Average Customer Service Rating
To give you some stats, as of now, Montway Auto Transport has moved 582k+ vehicles during their time in the industry. With their team expanding everyday, they have around 38.6k drives for their work as of now.
Montway Auto Transport Compared to Auto Shipping Industry
|Montway Auto Transport
|Average Customer Rating
|Pricing (out of 5)
|Extra Insurance Coverage Offered
Services Offered By Montway Auto Transport
As the name suggested, by now you might be aware that auto transport is what Montway Auto Transport specializes in. Besides the obvious umbrella term, let’s break down their services one by one so that you have a clear idea of what they have to offer.
1. Door-to-Door Auto Transport
If you’re looking for a transport company that will take care of picking and dropping your car off safely and legally to another destination, Montway Auto Transport’s door-to-door shipping facility has got you covered. What’s best about this service is that you won’t have to take the trouble to drop your car off at a terminal where some cars are left stranded for weeks!
As part of this service, your car will be inspected before it’s picked up after which you’ll be given an inspection report. There’s another plus – you don’t have to pay upfront, but only once your vehicle has been dispatched!
2. Open Transport
Looking for a cost-effective way to ship your vehicle or two vehicles for that matter? Open transport can be your choice since it’s the cheapest of all car shipping services. Why, you ask? For a simple reason that the transport company can ship around 8 to 10 cars at a time in an open trailer, so it saves them time and money too!
You might be glad to know that Montway Auto Transport also lets you choose the topload option for a small additional fee. This means that no other vehicle will be loaded on top of your’s on the trailer. Similar to their other services, for open transport, you don’t have to pay the fee upfront either!
3. Enclosed Car Transport
One of the most preferred routes that clients take when they want to ship their cars is the enclosed car transport option. The reason is simple – transporting your car in such a manner ensures it’ll be protected against extreme weather conditions among other hazards. Another feature of this service is that it comes with low ground clearance, and all you have to do is inform them in advance if it’s something you want.
What you must note through is that choosing to ship your car this way can cost quite a lot since Montway Auto Transport expects you to pay 30% to 40% more than what you’d usually pay for the additional protection. We’d recommend you take this route if you consider your car as an investment, if it’s brand new, or if you’ve recently spent some cash trying to give it a new paint job.
4. Expedited Car Transport
Want to ship your car quickly, without much hassle? As the name suggests, with the expedited car transport service, Montway Auto Transport ensures that your vehicle is given a priority among others when it comes to shipping, with a guaranteed pick-up date. With this feature, you can also transport your car without providing documentation like the car’s registration, as long as the place you’re shipping your car to doesn’t require it.
There’s so much more to say – with expedited car transport, you can also add a suitcase of your personal items that’s under 100lbs free of charge. Do note that Montway Auto Transport’s employees have the right to check the contents to make sure that no illegal items are being transported. You also don’t have to worry about your car while it’s being shipped, since the company will give you timely updates throughout the process.
5. Shipping to and fro from Hawaii
Yes, you read that right. Montway Auto Transport has expertise in shipping vehicles to and fro from Hawaii. As a part of this service, they offer both port-to-port and port-to-door shipping, the costs of which vary. At the same time, you can bank on them to take care of customs and other paperwork efficiently, so sit back and relax!
As expected, this service will cost more than what you’d pay to transport your vehicle elsewhere in the United States. But, shipping your car from Hawaii costs less than shipping it to Hawaii. Estimates on their website place this cost between $1,500 to $2,100. If you want to try them out, you can get an instant free quote through their live chat or online calculator.
6. Military Transport
Are you a military family looking for a car shipping company that can work according to your needs? With expertise in military shipping, Montway Auto Transport gets chosen time and again by those in the military to ship their vehicles. Not only are their carriers fully insured, but they also have insurance for contingent cargo which makes shipping much easier.
You can also add a bag of personal items under 100lbs, and it goes without saying that their employees have the right to check it. Once you’ve been given another duty station, this car moving company will ship one personal vehicle at government expense. But, you must cross-check if this part is applicable to you.
Fun fact: Montway Auto Transport has special military PSC discounts for those who are a part of the National Guard, are veterans, military dependents, and those in active duty.
7. International Shipping
Montway Auto Transport has tie-ups with international shipping carriers to ensure that your vehicle is shipped carefully and efficiently. Let’s talk about the details of how international shipping works. Firstly, no sales tax will be levied on your vehicle when you choose to ship it.
Secondly, you can hire them irrespective of whether your car is arriving at an airport or port since their employees know the nitty-gritty of handling both. You must note though that additional charges might apply if you need permits for international transport, all you have to do is discuss the same with the company in advance.
8. Motorcycle and ATV Shipping
Aside from shipping cars, you can hire Montway Auto Transport to ship your motorcycles and ATVs as well. If your home is located at a place that the carrier cannot access, you’ll be asked to bring your motorcycle to a predetermined location. Your motorcycle will also be shipped in an enclosed carrier, so it won’t be subjected to any damage from extreme weather.
On their official website, you will find details on how your motorcycle should be prepped and also a list of locations and possible costs to ship your motorcycle there.
9. Auto Shipping for College Students
If you’re a college student in need of help to ship your car from home to campus, Montway Auto Transport can help you with the process. With their door-to-door shipping and live chat services, they guarantee that your car will reach your destination on time. You’ll also be pleased to know that you can add a bag of personal items to this free of cost. Remember though, that it cannot weigh more than 100lbs.
How Montway Auto Transport Works?
After reading through the services they have to offer, let’s take a look at the steps you have to follow to book their auto transport service. Whatever the service you choose, you can be rest assured that the steps are simple and straightforward.
- To avail of Montway Auto Transport’s services by phone, you just have to call them at 844-960-4951. You can also get a free quote online for the service you’re looking for or chat with them on their website.
- Their team will get in touch with you instantly, and you can compare prices and reach a quote for the service needed.
- Once the step above is done, you must schedule the date you want your vehicle to be picked up and explain the location to your trucker. You can also book a pick up at your workplace if you’re working that day!
- Let’s look at what happens on the day – your trucker inspects the car with you and then gets your signature on a Bill of Lading. After this, your car is good to go!
- You will receive constant updates throughout the shipping process. For this purpose, you can chat with Montway Auto Transport’s team on their website or give your trucker a call.
- Once your car has arrived at its destination, you will be contacted by the trucker and car inspection will take place again. After this, you’ll have to sign the Bill of Lading again and you’re good to go!
How Much Does Montway Auto Transport Usually Cost?
When it comes to costs, Montway Auto Transport is known for its cost-effective services. But, remember that no two quotes are alike since the estimate given is based on numerous factors. We’ll list down a few for you:
- The distance of the trip
- Route taken
- Condition of your vehicle
- Size of your Vehicle
- Transport type
- Time of the year
- Your location (rural/urban)
- Auto transport insurance
To give you an idea of the costs, long-distance auto transport will be charged at around $.58 per mile, or for a 1500-mile transport, you will be charged $870. On the other hand, for a short distance that’s under 500 miles, you’ll be charged $1.96 per mile. Like we’ve mentioned before, open car transport will prove to be much cheaper than enclosed transport. At the same time, college students and the military can avail themselves of additional discounts from Montway Auto Transport.
Montway Average Car Transport Pricing
|Type of Transport
|Car (eg. Toyota Corolla)
|SUV (eg. Ford Explorer)
|Truck (eg. Ford F-150)
Customer Service And Customer Experience
Numerous times, even though a company might have a flashy website or appear to be renowned, its reliability can only be judged based on customer experience. The best way to look for these criteria is by looking at reviews online. When it comes to Montway Auto Transport, the reviews are positive. On the website Consumer Affairs, 275 clients have given it an average of 4.9 out of 5, and on the website Transport Reviews, they have a 4.7 out of 5.
Even their customer service is top-notch and you can get in touch with them 24/7 via telephone, email, or even their live chat box on their website. This also applies to when your car is being shipped, so you can be sure that your calls will be received and your shipping process smooth.
Why Montway Auto Transport?
We’ll give you a few reasons why we recommend Montway Auto Transport for your vehicle shipping needs. This will help put things into perspective for you too, so keep reading.
1. Guaranteed pick-ups
One of the best things about Montway Auto Transport is their guaranteed pickup, which means that you don’t have to worry about timings or dates changing last minute. This is also a reason why they have expertise in expedited auto transport, so you can be sure that every step of the process will take place on time unless there are external uncontrollable factors in play like extreme weather.
2. Round the clock customer service
When you’re giving someone something as expensive as a vehicle to handle, it can get quite stressful. Like we mentioned before, Montway Auto Transport’s customer service ranks high in this scenario since you can get in touch with them anytime during the day or night to check on the progress of your car transport.
3. Well-Trained Staff
To put it simply, Montway Auto Transport’s staff are highly professional and know what they’re doing. From the documentation and permits to shipping your car legally and safely, they know the ins and outs of the auto shipping process.
4. Easy Availability
Not only do their employees get in touch with you as soon as you request a quote, but Montway Auto Transport’s services are also easily available. It operates in all 50 American states and with over 38k truckers, you can stop worrying about availability.
5. Cost-effective pricing
Shipping your car through Montway Auto Transport will definitely help you save a few bucks. Even though enclosed shipping is expensive, they have one of the lowest prices for the same in the industry. The same applies to medium distance moves and shipping SUVs among others.
6. Insurance coverage
You’ll be pleased to know that all of Montway Auto Transport’s carriers are fully insured with at least $100,000 in coverage. But that’s not it, they also offer additional coverage of $250,000 which is no-deductible.
Something To Keep In Mind About Montway Auto Transport
Now that you have a fair idea of the company’s services and their pros, let’s look at certain things you need to make a note of if you’re leaning towards booking Montway Auto Transport for your car shipping.
1. No GPS tracking
Even though Montway Auto Transport offers 24/7 customer service, they don’t have GPS tracking for your vehicle which numerous other auto transport companies in the industry might offer. So, if that’s a deal-breaker, then this might not be the right auto transport company for you.
2. Customer Reviews
While Montway Auto Transport’s reviews on various platforms are positive, you might find some below average reviews on many websites too, like Yelp. So, keep that in mind as you book them and remember that since the company offers so many services, not all will have bad reviews.
Montway Auto Transport Reviews
Montway Auto Transport has a solid reputation for providing high-quality service. The company is accredited by the Better Business Bureau (BBB) and holds an A+ rating, with over 2,200 customer reviews with an average rating of 4.55 out of 5 stars! They also have excellent reviews online through Trustpilot – scoring 4.6 out of 5 possible points based on more than 1,100 reviews.
Additionally, Montway Auto Transport is responsive and concerned with customer satisfaction. They have responded to more than 62% of reviews (both positive and negative ones). More than 20% of reviewers explicitly recommend Montway to others for all auto transport services.
Let’s have a look at some examples of positive and negative Montway Auto Transport reviews
Positive Montway Auto Transport Reviews
Montway Auto Transport provides excellent customer service, with more than 18% of customers explicitly mentioning that they are satisfied with the customer service. The company has delivered on time and communicated well to its customers.
First time shipping a car and [Montway Auto Transport] made everything go easy. Delivered [on time] and as promised. Great [customer service]Kaye W. via BBB
The [customer service] and experience with the [driver] and his company were all [outstanding]. Highly recommend.Robinson via Trustpilot
[Montway] was easy to work with. They provided [quick and informative response]. Scheduling was [efficient and coordinated]. Pick up and [delivery] was as they said. I will definitely use them [again and again]. I would like to thank them for their [safety and care] of my vehicle.Gary F. via BBB
Negative Montway Auto Transport Reviews
Montway Auto Transport’s service has not been without its flaws. Some customers have reported being overcharged for their shipment, and other reviews mention delayed delivery times. Some customers have had difficulties canceling their shipments and didn’t like the $199 cancellation fee. However, less than 10% of the Better Business Bureau website reviews are one-star.
The car was [slow] to be picked up and took longer than [expected] to be delivered. The worst thing is that the car was [damaged in transit]. The carrier [Montway] selected was a flake and [refused to take responsibility] and Montway was of [no help] in getting the issue resolved.Steven K. via BBB
When after [two weeks] a transport became available it was in a [rush] and the [price went up] more than 10%. [Not acceptable].Charles Q. via BBB
Our editorial staff at MovingAstute.com collects data from numerous auto transport companies to produce unbiased and accurate rankings of the top-rated car shippers. Each of the following factors is weighted differently, with providers earning a score in each category and an overall weighted grade out of 5.0 stars.
- Reputation: In this category, auto shipping companies with a track record of fair business practices and recommendations from experts receive the highest ratings.
- Services: Based on the number and type of automobile transport services accessible, insurance coverage, and the ability to secure pickup and drop-off dates, this rating is determined.
- Cost: Our experts evaluate sample quotes for a variety of shipping routes, duration, and modes of transportation. The highest scores were given to businesses that offered the lowest costs and provided the most bargain possibilities.
- Customer Experience: We go through client reviews and conduct our own shopper analysis to determine each car transporter’s level of attentiveness and assistance.
FAQs about Montway Auto Transport
Is Montway Auto Transport legit?
Montway Auto Transport is a well-established company that provides car shipping services to all sorts of customers nationwide. It was founded in 2007 and has thousands of reviews from satisfied clients on sites such as Trustpilot and Better Business Bureau for their commitment to customer satisfaction!
How long does Montway Auto Transport take?
It can be three weeks or more from the first time you get a quote and up to five days for them to pick up your car. They must secure a carrier that will transport your vehicle throughout its journey!
Who owns Montway Auto Transport?
Mihail Mihailov is the Owner and CEO of Montway Auto Transport.
How does Montway Auto Transport handle disputes or claims in case of damage to a vehicle during transport?
Montway Auto Transport has a process in place for handling disputes or claims related to vehicle damage during transport. Customers are encouraged to thoroughly inspect their vehicle upon delivery and report any discrepancies or damages immediately. The company provides insurance coverage for vehicles while in transit, ensuring that any damage claims are properly addressed and resolved in accordance with their policy terms.
Are there any specific requirements or preparations customers need to make before their vehicle is picked up for transport?
Before a vehicle is picked up for transport, customers are usually required to prepare their vehicle to ensure a smooth transport process. This preparation might include cleaning the vehicle for accurate inspection, removing personal items and loose items from the vehicle, ensuring the gas tank is only a quarter full, and checking that the vehicle is in good running condition unless it is being shipped as non-operational. Specific preparation requirements can vary, so it’s advisable to follow the guidelines provided by Montway Auto Transport.
Can customers choose a specific driver or carrier for their vehicle transport, and if so, how does the selection process work?
Montway Auto Transport assigns carriers to transport vehicles based on availability, route, and type of transport service selected by the customer. While customers may not be able to choose a specific driver, Montway ensures that all carriers are vetted and meet their high standards for safety and reliability. The company focuses on matching the right carrier to each transport job to ensure customer satisfaction and the safe delivery of vehicles.
Every company is going to have its plus points and minuses. While Montway Auto Transport might have some dodgy reviews in some places, they have their experience in the industry and loads of positive client testimonials on their side. If you’re considering them for your vehicle transport, we recommend you get in touch with them and go through every detail carefully. Happy moving!